Cancellation & Return
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CANCELLATION & RETURNS:
What is PSG VESTMENT'S Returns policy?
We love to get it right for you, every single time you trust us with your purchase. We want you to have a headache-free shopping experience. We assure you that all products sold on PSG VESTMENTS are brand new and 100% genuine. In case the product you have received is 'Damaged', 'Defective' or 'Not as Described' ,we regret for your inconvenience and our Easy Returns promise has got you covered.
How do I return an item purchased on PSG VESTMENTS?
- For an easy and simple returns follow these steps:
- Please contact our customer service representative via Email: [email protected] or by Call +91 8098005336 (country code is mandatory) within 7 days from the date of delivery. You may also contact through WhatsApp for quick guidance.
- Customer Support will confirm the return request and will inform you about the return process.
- Please ensure that the product is an unused and in original condition which should include all price tags, labels, original packing, and invoice.
TERMS & CONDITIONS FOR REFUND:
- Buyer should contact us within 7 days from the date of delivery in case of a refund.
- In case of Refund the entire amount paid by you will be transferred to you .
- To be eligible for a return, your purchased item must be unused and in the same condition that you received it.
- Buyer is responsible for the return shipping.
- Replacement is subjected to the availability of stock. In case a Replacement is not available, we will refund the amount for the same.
- Made-to-order/customized order cannot be canceled, exchanged or returned.
- Items purchased in clearance can be return for exchange to something equal or greater value and refund is not applicable.
- We are not responsible if you give the improper information of incorrect size or wrong measurements.
- No restocking fees.
DETAILS OF REFUND & REPLACEMENT:
In case of receiving entirely a wrong product, we shall get you covered by a free replacement.
If the product is damaged in transit, we will send you a free replacement in which customer need not send the item back (a clear picture of the product should be sent to us by buyer) if a picture is not satisfactory, we will request you to send the item back to our US office.
If the error is due to the improper information of incorrect size or wrong measurements, we can arrange exchange in accordance with the goodwill of the customers.