Cancellation & Return
CANCELLATION & RETURNS:
What is PSG VESTMENT'S Returns policy?
We love to get it right for you, every single time you trust us with your purchase. We want you to have a headache-free shopping experience. We assure you that all products sold on PSG VESTMENTS are brand new and 100% genuine. In case the product you have received is 'Damaged', 'Defective' or 'Not as Described' ,we regret for your inconvenience and our Easy Returns promise has got you covered.
How do I return an item purchased on PSG VESTMENTS?
- For an easy and simple returns follow these steps:
- Please contact our customer service representative via Email: [email protected] or by Call +91 8098005336 (country code is mandatory) within 7 days from the date of delivery. You may also contact through WhatsApp for quick guidance.
- Customer Support will confirm the return request and will inform you about the return process.
- Please ensure that the product is an unused and in original condition which should include all price tags, labels, original packing, and invoice.
TERMS & CONDITIONS FOR REFUND:
- Buyer should contact us within 7 days from the date of delivery in case of a refund.
- In case of Refund the entire amount paid by you will be transferred to you .
- To be eligible for a return, your purchased item must be unused and in the same condition that you received it.
- Buyer is responsible for the return shipping.
- Replacement is subjected to the availability of stock. In case a Replacement is not available, we will refund the amount for the same.
- Made-to-order/customized order cannot be canceled, exchanged or returned.
- Items purchased in clearance can be return for exchange to something equal or greater value and refund is not applicable.
- We are not responsible if you give the improper information of incorrect size or wrong measurements.
- No restocking fees.
DETAILS OF REFUND & REPLACEMENT:
- In case of receiving entirely a wrong product, we shall get you covered by a free replacement.
- If the product is damaged in transit, we will send you a free replacement in which customer need not send the item back (a clear picture of the product should be sent to us by buyer) if a picture is not satisfactory, we will request you to send the item back to our US office.
- If the error is due to the improper information of incorrect size or wrong measurements, we can arrange exchange in accordance with the goodwill of the customers.